a71 Privacy Policy – How We Protect Your Data

a71 ("we", "us", "the platform") is committed to protecting the privacy of every player who registers and plays on a71. This Privacy Policy explains how a71 collects, uses, stores, and protects your personal data when you use the a71 website, mobile application, or any related service.

This policy applies to all users of a71, including registered players, visitors who browse the platform without registering, and anyone who contacts a71 support. It covers all personal data collected through the a71 website, app, live chat, email, and any other channel through which you interact with a71.

a71 takes its data protection responsibilities seriously. The platform is designed with privacy in mind, and data collection is kept to the minimum necessary to deliver a safe, fair, and enjoyable gaming experience for players in Bangladesh and beyond.

a71 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and occasionally from third-party verification providers. Here is a breakdown of the categories of data a71 collects:

a71 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

a71 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which a71 uses your data include:

• Account management: Creating and maintaining your a71 account, verifying your identity, and managing your account settings.
• Transaction processing: Processing deposits, withdrawals, and bonus payments securely and accurately.
• Platform operation: Delivering games, maintaining platform performance, and resolving technical issues.
• Legal compliance: Meeting anti-money laundering (AML), know-your-customer (KYC), and other regulatory obligations.
• Fraud prevention: Detecting and preventing fraudulent activity, bonus abuse, and unauthorised account access.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling and applying responsible gaming tools where appropriate.
• Customer support: Responding to your queries, complaints, and requests efficiently.
• Marketing communications: Sending you relevant promotions and offers — only if you have opted in to receive them.

a71 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing is necessary to fulfil the contract between you and a71 — for example, operating your account and processing transactions.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including AML and KYC requirements.
• Legitimate interests: Processing is necessary for a71's legitimate business interests, such as fraud prevention and platform security, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, a71 relies on your explicit consent. You can withdraw consent at any time.

a71 does not sell your personal data. However, a71 may share your data with carefully selected third parties where necessary to operate the platform. These include:

• Payment processors: To process deposits and withdrawals securely. These providers receive only the data necessary to complete the transaction.
• Identity verification providers: To verify your identity and age as required by KYC regulations.
• Game software providers: Game providers may receive anonymised technical data to ensure games function correctly on the a71 platform.
• Fraud prevention services: To detect and prevent fraudulent activity on the platform.
• Regulatory and legal authorities: Where required by law, a71 may be obligated to share data with government bodies, law enforcement, or regulatory authorities.

All third parties who receive data from a71 are contractually required to handle it securely and use it only for the specific purpose for which it was shared. a71 does not permit third parties to use your data for their own marketing purposes.

a71 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit a71. They help the platform remember your preferences, keep you logged in, and understand how players use the site so a71 can improve it.

The types of cookies a71 uses include:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting your ability to use a71.
• Functional cookies: Remember your preferences such as language settings and login status.
• Analytics cookies: Help a71 understand how players navigate the platform so improvements can be made. Data collected is aggregated and anonymised.
• Marketing cookies: Used only with your consent to deliver relevant promotional content. You can opt out at any time.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the a71 platform.

a71 retains your personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable law. The general retention periods a71 applies are:

• Account data: Retained for the duration of your account and for up to five years after account closure, as required by AML regulations.
• Transaction records: Retained for a minimum of five years to comply with financial record-keeping requirements.
• Support communications: Retained for up to two years after the last interaction, to assist with any follow-up queries or disputes.
• Marketing data: Retained until you withdraw consent or request deletion.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, a71 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

a71 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the a71 platform.
• Encrypted storage of sensitive data including passwords and payment information.
• Strict access controls ensuring only authorised personnel can access player data.
• Regular security audits and vulnerability assessments of the a71 platform.
• Two-factor authentication options available to all registered players.
• Continuous monitoring of platform activity for signs of unauthorised access or suspicious behaviour.

While a71 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your a71 account and never share your login credentials with anyone.

As a player on a71, you have the following rights in relation to your personal data. To exercise any of these rights, contact the a71 support team with your request.

a71 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case a71 will notify you of the extension and the reason for it.

a71 is strictly an adult platform. The a71 privacy policy and all platform services are intended for users aged 18 and over. a71 does not knowingly collect personal data from anyone under the age of 18.

If a71 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on a71, please contact the support team immediately so the matter can be investigated and resolved.

a71 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, a71 will notify registered players via email or an in-platform notification before the changes take effect.

The updated Privacy Policy will be published on this page with a revised "Last updated" date. If you continue to use a71 after the updated policy has been published, you are deemed to have accepted the changes. If you do not agree with any changes, you should stop using a71 and contact support to close your account.

a71 encourages you to review this Privacy Policy periodically to stay informed about how your data is being protected. The policy is always accessible from the footer of every page on the a71 platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how a71 has handled your personal data, please get in touch with the a71 support team. We are available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available directly from your a71 account dashboard, around the clock.

For questions about responsible gaming tools or self-exclusion, visit the Responsible Gaming page. For questions about the platform rules, refer to the Terms and Conditions.