a71 Terms and Conditions – Know the Rules

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and a71 ("a71", "we", "us", "the platform"). By accessing or using the a71 website, mobile application, or any service provided under the a71 brand, you agree to be bound by these Terms in their entirety.

These Terms apply to all users of the a71 platform, including registered players, visitors, and anyone who interacts with a71 content or services. If you are using a71 on behalf of another person, you confirm that you have the authority to bind that person to these Terms.

a71 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date of the most recent update is displayed at the top of this page.

To register and use a71, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be an employee, contractor, or immediate family member of an a71 employee or business partner.
• You must not have a previously suspended or permanently closed a71 account.

a71 may request proof of age and identity at any point. If you cannot provide satisfactory verification, a71 reserves the right to suspend your account and withhold any pending withdrawals until verification is complete. This is not a punitive measure — it is a standard compliance requirement that protects both players and the platform.

Each player is permitted to hold one account on a71. Registering multiple accounts — whether under the same name, email address, device, IP address, or payment method — is strictly prohibited. If duplicate accounts are detected, a71 will close all associated accounts and may forfeit any balances held within them.

When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, email address, and any other details requested during the registration process. Providing false information is a breach of these Terms and may result in immediate account closure.

You are solely responsible for:

• Keeping your username and password confidential.
• All activity that occurs under your a71 account, whether or not you authorised it.
• Notifying a71 support immediately if you suspect unauthorised access to your account.
• Ensuring your contact details remain up to date so that a71 can reach you when necessary.

a71 will never ask for your password via email, live chat, or any other channel. If you receive a request for your password claiming to be from a71, treat it as fraudulent and contact support immediately.

a71 supports a range of local payment methods for players in Bangladesh, including bKash, Nagad, Rocket, and other channels listed in the cashier section of your account. All transactions are processed in BDT unless otherwise stated.

The following conditions apply to all deposits and withdrawals on a71:

• Minimum and maximum deposit and withdrawal limits are displayed in the cashier and may vary by payment method.
• Deposits are credited to your a71 account balance as soon as the transaction is confirmed by the payment provider.
• Withdrawals are processed within the timeframe displayed at the time of the request. Standard processing time is under five minutes for most methods during normal operating hours.
• Withdrawals will be returned to the same payment method used for the original deposit wherever technically possible.
• a71 reserves the right to request identity verification before processing any withdrawal. This is a standard anti-fraud and anti-money laundering measure.
• Funds deposited on a71 may only be used for gaming purposes on the platform. Depositing funds without the intention to play is not permitted.

a71 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus conditions set out here.

• All bonus funds are subject to wagering requirements before they can be withdrawn. The applicable wagering requirement is stated clearly on each bonus offer page.
• Bonuses are valid for a limited time. If the wagering requirement is not met within the stated validity period, the bonus and any winnings derived from it will be forfeited.
• Each bonus offer is available once per player, per household, per device, and per IP address unless otherwise stated.
• a71 reserves the right to withdraw any bonus offer at any time without prior notice.
• Attempting to exploit bonus offers through the use of multiple accounts, coordinated play, or any other method constitutes bonus abuse and will result in account suspension.
• Certain games may contribute differently to wagering requirements. The contribution percentage for each game type is listed in the bonus terms.

If you have any questions about a specific bonus offer on a71, contact the support team before claiming the bonus. Once a bonus has been activated, the terms attached to it cannot be changed.

All games available on a71 are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, by trained human dealers under controlled conditions. The outcome of every game on a71 is determined fairly and independently of any player action outside the game itself.

The following rules apply to all gameplay on a71:

• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a technical fault during a game round, the round may be declared void and stakes returned to the player's account.
• a71 is not responsible for losses resulting from a player's internet connection failure during a game round. Where possible, game state is preserved and the round can be resumed.
• Published Return to Player (RTP) percentages are theoretical averages calculated over a large number of game rounds. Individual session results will vary.
• a71 reserves the right to void any bet or game round where there is evidence of a technical error, data corruption, or any other fault that affected the integrity of the outcome.

The following activities are strictly prohibited on a71 and will result in immediate account suspension and potential forfeiture of funds:

• Registering more than one account on a71.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, scripts, or any other tool to interact with a71 games or systems.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities. Any such issues must be reported to a71 support immediately.
• Attempting to launder money or use a71 for any illegal financial activity.
• Engaging in chargebacks or payment disputes in bad faith.
• Harassing, threatening, or abusing a71 staff or other players.

a71 collects and processes personal data as described in the a71 Privacy Policy. By registering on a71, you consent to the collection and use of your personal data for the purposes of operating your account, processing transactions, verifying your identity, and complying with applicable legal obligations.

a71 does not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or necessary to operate the platform.

You have the right to request access to the personal data a71 holds about you, and to request correction of any inaccurate data. To exercise these rights, contact the a71 support team. For full details on how a71 handles your data, please read the Privacy Policy.

a71 is committed to providing a safe and responsible gaming environment. The platform offers a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options.

These tools are available to all registered players at any time through the account settings section. a71 encourages every player to use them proactively — not just when a problem has already developed.

If you believe your gambling is causing harm to yourself or others, a71 urges you to use the self-exclusion tool or contact the support team for assistance. For more information on responsible gaming resources and how to use the tools available on a71, visit the Responsible Gaming page.

a71 reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A player has breached any provision of these Terms.
• A player has provided false or unverifiable identity information.
• Suspicious activity has been detected on the account.
• A player has requested self-exclusion.
• a71 is required to do so by a regulatory or legal authority.

Where an account is suspended pending investigation, a71 will communicate the reason for suspension to the account holder via the registered email address. If the investigation concludes that no breach occurred, the account will be reinstated and any withheld funds released.

Players who wish to close their own account voluntarily may do so by contacting the a71 support team. Any remaining balance will be returned to the player's verified payment method after standard processing checks.

To the fullest extent permitted by applicable law, a71 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

a71 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond a71's control may result in temporary unavailability. a71 will make reasonable efforts to minimise downtime and notify players in advance of scheduled maintenance where possible.

Nothing in these Terms limits a71's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.

a71 may update these Terms and Conditions at any time. When material changes are made, a71 will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last updated" date.

If you continue to use a71 after the updated Terms have been published, you are deemed to have accepted the changes. If you do not agree with any changes to the Terms, you should stop using a71 and contact support to close your account.

If you have any questions about these Terms and Conditions, or about any aspect of the a71 platform, the support team is available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available directly from your a71 account dashboard.

For questions specifically about responsible gaming tools or self-exclusion, visit the Responsible Gaming page or contact support directly. For questions about your personal data, refer to the Privacy Policy.